24-Hour Crisis Hotline
Often the first point of contact for a young person in crisis is the Alternative House Hotline, 1-800-SAY-TEEN (1-800-729-8336).
The hotline is answered 24 hours a day, 365 days a year, by trained counselors and volunteers. In addition to serving young people in crisis, it is also a resource to parents who need advice or referrals.
The Hotline is also linked to the National Runaway Switchboard, so if a young person doesn't know about the safe haven our shelter offers, they can reach us through this channel as well.
The hotline is promoted through posters and wallet cards. Last year more than 2,000 cards were distributed throughout the community.
In 2010, the hotline received almost 1,500 calls.
In 2010, the Hotline received almost 1,500 calls.